Each student will be assigned an official XUSOVM email account upon enrollment. This email account serves as the University's primary and official means of communication with students.
Students are required to use their official XUSOVM email account when communicating with faculty, staff, administrators, and University offices regarding academic, administrative, financial, clinical, or student affairs matters.
Faculty and staff are not obligated to read, respond to, or act upon communications received from non-XUSOVM email accounts, except under exceptional circumstances approved by the University.
Students are responsible for checking their official XUSOVM email account daily and for responding promptly to communications when required. Failure to review University communications sent to the student's official email account shall not excuse a student from compliance with deadlines, policies, procedures, academic requirements, financial obligations, or other official notices.
Official communications from the University, including but not limited to academic announcements, registration information, examination schedules, financial notices, policy updates, student affairs communications, emergency notifications, and other important information, will be transmitted to the student's official XUSOVM email account.
Students are responsible for maintaining the security and confidentiality of their email credentials and should not share their account information with any other individual.
The University reserves the right to communicate exclusively through official University email systems and may consider communications delivered to a student's official XUSOVM email address as having been officially received.